The teaching has the general objective of providing students with knowledge and tools/keys to understanding (diagnosis) the reality of work, on an individual and relational level.
In this regard, in particular, the theory of transactional analysis will be proposed in reference to working contexts, as the main reading/diagnosis and intervention tools, in order to promote helping relationships, better intra- and interpersonal communication and, at the same time, at the same time, an understanding (within work contexts) of individual personality and interpersonal relationships (both functional and non-functional).
Students will be provided with knowledge and tools for reading/evaluating the working reality, with particular reference to the issues of effective (and non-effective) interpersonal communication and the quality of working life, so as to promote helping relationships and more intra- and interpersonal communication. functional, aimed at well-being at work.