Integrated Course of Nursing Sciences in Healthcare Management - Module
BUSINESS ORGANIZATION
1. INTRODUCTION
to. THE INSTITUTION OF THE SSN
b. THE BISMARK MODEL
c. THE BEVERIDGE MODEL
d. THE MIXED MODEL AND THE SEMASKO MODEL
And. OBJECTIVES AND PRINCIPLES (FUNDAMENTAL AND ORGANIZATIONAL) OF THE SSN
f. ECONOMIC REFLECTIONS – THE CURRENT SITUATION
2) OUTLINES OF HEALTH LEGISLATION
to. ART. 32 OF THE CONSTITUTION
b. THE FIRST REFORM
c. THE SECOND AND THIRD REFORMATION
d. THE CORPORATE BUSINESS PROCESS
3) DEFINITION AND CONTEXTUALIZATION OF THE “ORGANIZATION”
to. DEFINITIVE ASPECTS
b. CHARACTERISTICS AND PECULIARITIES OF THE CONTEXT IN WHICH HEALTHCARE COMPANIES OPERATE
4) ANALYSIS OF THE ORGANIZATION
to. ORGANIZATIONAL THEORIES
the. CLASSICAL THEORIES
1. THE SCIENTIFIC ORGANIZATION OF WORK (TAYLOR)
2. THE ASSEMBLY LINE (FORD)
3. THE THEORY OF PRINCIPLES OF MANAGEMENT (FAYOL)
4. THE BUREAUCRATIC MODEL (WEBER)
ii. BEHAVIOURIST THEORIES
1. THE SCHOOL OF HUMAN RELATIONS (MAYO)
2. THE MOTIVATIONAL SCHOOL (MASLOW – HERZBERG – MC GREGOR)
iii. THE SYSTEMIC APPROACH
1. SYSTEMIC ANALYSIS
5) THE ORGANIZATIONAL SYSTEM
to. THE PRODUCTION PROCESS
b. ENVIRONMENTAL VARIABLES
c. CONTEXT VARIABLES
6) ORGANIZATIONAL STRUCTURES
to. THE BASIC COMPONENTS OF AN OS (MINTZBERG)
the. THE STRATEGIC SUMMIT
ii. THE OPERATIONAL CENTER
iii. THE MIDDLE LINE
iv. THE TECHNOSTRUCTURE
v. THE SUPPORT STAFF
b. CLASSIFICATION OF STRUCTURES
the. SIMPLE STRUCTURES
ii. COMPLEX STRUCTURES
iii. STRUCTURES WITH MAINLY PROFESSIONAL RESPONSIBILITY
iv. ORGANIZATIONAL POSITIONS
c. FORMALIZATION OF STRUCTURES
the. THE ORGANIZATION CHART
ii. THE FUNCTION CHART
d. DUTIES AND PROCEDURES
the. EXAMPLES
7) THE OPERATIONAL MECHANISMS
to. ORGANIZATIONAL MODELS
b. COORDINATION TOOLS
the. THE COMPANY DEED
ii. STRATEGIC PROGRAMMING AND PLANNING
iii. THE BUDGET SYSTEM AND MANAGEMENT CONTROL
iv. THE ACTIVITY PLANS
v. PROCEDURES – PROTOCOLS – GUIDELINES
c. STANDARD TREATMENT PROFILES AND PLANS
d. INFORMATION SYSTEMS
And. VERIFICATION/CONTROL SYSTEMS
f. REWARDS AND PROFESSIONAL DEVELOPMENT SYSTEMS
g. SOCIAL PROCESSES
the. ACCEPTANCE BEHAVIOUR
ii. REFUSAL
iii. COMPENSATION

8) MANAGEMENT STYLE
to. LEADERSHIP
the. THE QUALITIES OF THE LEADER
ii. AUTHORITARIAN LEADERSHIP
iii. DEMOCRATIC LEADERSHIP
iv. SITUATIONAL LEADERSHIP

9) THE PERFORMANCE CYCLE
to. NORMATIVE REFERENCE
b. THE P.I.A.O.
c. PURPOSE
d. ACTORS
And. INDIVIDUAL PERFORMANCE AND ORGANIZATIONAL PERFORMANCE
f. GOALS
g. THE PHASES OF THE PERFORMANCE CYCLE
h. THE TOOLS OF THE C.P.
the. MEASUREMENT AND EVALUATION
j. THE PHASES OF THE EVALUATION
k. CRITICAL ISSUES